Monachty

Reviews about Monachty

• 5 / 5

  By Anna Poulton
  Really nice atmosphere, the new manager was helpful and thoughtful, other staff I saw and spoke to were cheerful and pleasant, food was well presented and nicely cooked, there is a great decking area outside facing the harbour lovely in the sun to sit and have a nice cool drink in the sun after eating. I have been here before and will be going back for a family dinner very soon looking forward to it .
  March 13, 2017
• 5 / 5

  By Nigel Phillips
  The hotel room was quiet, clean and comfortable. We were greeted by a pleasant chap who checked us in and showed us to our room.
  We chose just to have the basic breakfast, and were happily accommodated when we turned up early after getting our times mixed up. We did not eat supper in the bar so cannot comment on the food quality.
  All in all a very pleasant stay
  
  November 14, 2016
• 3 / 5

  By Simone McNeil
  Have been to The Monachty many times over the years to eat and was therefore very disappointed to find that today the service and experience had deteriorated significantly.
  Had reserved a table for six. Ordered 5 ham, egg and chips - and this basic meal was unavailable! As were several of the alternatives!
  Ordered drinks. Two of the party weren't drinking and we ordered a jug of water for the table. Were told this would be brought to the table. Half and hour later we went back to ask if it had been forgotten. Jug with two glasses arrived! One of the glasses was dirty and covered in finger marks - as were several of our other glasses when we examined them - did get it replaced but it should never have seen service.
  Meal took an hour to be served. Coleslaw on one of the plates was dried up and stale looking. Asked if a fresh one could be provided - it never turned up and no apology was made.
  Waiter kept going out onto the balcony for significant periods of time to clear up there but leaving us in a cold draught with the fire door open. After each member of our party had taken it in turns to close the door for our comfort we did in the end ask (politely) if he could close the door when he went back and forth.
  No one came to check if the meal was satisfactory - usually, even in the most basic eatery, a check is made.
  While all this went (or didn't) go on the manager sat with a party at another table and made no effort to see that a good standard of service was being provided.
  Come on Monachty let us have a good experience again. I would be loath to return in the near future and will wait for others to confirm that their experience has been better.
  On the plus side the food tasted fine - except for the coleslaw!
  October 20, 2016